Picture a symphony of service requests getting tackled in ideal harmony. That’s what ESM tools bring—streamlined, automated service delivery processes across all departments. Enabling people to create and track all their requests throughout departments from the central self-service portal. There are plenty of frameworks; ITIL would be the most widely https://enterprise-service-manage45791.blogsvirals.com/32522815/the-definitive-guide-to-enterprise-service-management-esm